SHIPPING PARTNER
We’re excited to announce that SITE Global Event Logistics has been appointed by IMAPAC as the official freight forwarder and on-site logistics partner for this event. With a global office network and years of experience supporting exhibitions worldwide, SITE provides end-to-end shipping solutions tailored to your needs — from documentation support and customs clearance to final delivery direct to your stand. All documentation assistance is provided free of charge, ensuring a smooth and stress-free experience.
By booking directly with SITE, you’ll benefit from:
- Preferential rates
- Priority delivery to your booth
- Local support from a dedicated logistics team
Option 1 - Door-to-Stand All-Inclusive Service:
SITE collect your materials from your premises and deliver them directly to your stand — hassle-free and fully managed.
Option 2 - Courier Shipments via Advance Warehouse:
Send your materials to our advance warehouse prior to the event. SITE will ensure they are safely delivered to your booth in time for setup.
Option 3 - Empty Case Handling & Storage:
With limited on-site storage at the venue, we recommend booking empty case handling with SITE in advance (minimum 48 hours before build-up).
Key Shipping Deadlines
To ensure timely delivery, all shipments must arrive at SITE’s advance warehouse by 5th February (customs cleared).
If you are choosing the door-to-door option, please follow the below deadline guidelines to schedule collections
- EU Collections, UK: 19th January
- USA and ROW: 12th January
Important Customs Note
Please be aware that the venue cannot act as the Importer of Record. For accurate import guidance and to obtain the correct shipping address, contact SITE as early as possible.
Additional Services:
Need extra help setting up your lightbox pop up or modular booth? SITE also do the production of lightboxes for rental and purchase along with install and dismantle services. Please contact dean@siteeventlogistics.com for further information.
Our Recommendation
We highly recommend sending your materials to SITE’s advance warehouse rather than shipping directly to the venue. This ensures secure handling and delivery to your stand, avoiding potential customs delays or misplacement on-site.
Please note: If materials are sent directly to the venue, IMAPAC cannot accept liability for lost or delayed items. SITE will do their best to assist on-site, but pre-booking services is the best way to ensure a smooth delivery.